ParadisoPresents

Social Media Resources for the Independent Insurance Agent

The Independent Agency Ten Commandments

Pretty much every agency owner, including myself, believes that we provide great customer service, but the fact is we don't. If we did, we wouldn't be human. With that in mind, my agency is focused not solely on customer service but rather on the entire customer...

Do You Have a Client-Experience System in Place?

In recent years, agencies have been focused on process and procedures that drive efficiency. We have contracted with management systems, rating software, paperless systems and automated email marketing tools. Most of our investments have been focused on efficiency for...