The Rise of Chatbots

The Rise of Chatbots

by | Oct 26, 2017 | Uncategorized

Share This: by Chatbots have been around for a while now, whether you’ve heard of them or not. What are chatbots exactly though? If we look at Google’s exact definition, it states that chatbots are “A computer or program designed to simulate conversation with human...
Measuring Emotion in the Customer Experience

Measuring Emotion in the Customer Experience

by | Aug 10, 2017 | Uncategorized

Share This: by Does your insurance agency take the time to measure how effective your overall customer experience is? In a business of renewals, it is absolutely critical that we develop long-term, loyal clients over time. We focus less on providing “good service,”...
Email Signatures for the Independent Agent

Email Signatures for the Independent Agent

by | Aug 3, 2017 | Uncategorized

Share This: by From a Facebook boosted post to sending out the details of a policy by email, every interaction that your insurance agency has with your customers is an opportunity to bring value to them. Consider Apple’s brand, value, and identity for a moment –...
Social Media Checkup

Social Media Checkup

by | Jun 29, 2017 | Uncategorized

Share This: by Whether you’re a seasoned social media warrior, or just getting started with social media in your insurance agency, we want to make sure that your social media channels are running smoothly. For that reason, we think it’s important to have a yearly...
The Near Future of the Customer Experience

The Near Future of the Customer Experience

by | Dec 8, 2016 | Uncategorized

Share This: by The customer experience is something that we have spoken on many times before. Why? Well, it is a crucial aspect of your insurance agency’s marketing that deserves a special focus. If you haven’t already checked out our article on the difference between...